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Service & Delight Customers

Get a competitive edge by offering prompt customer service over email & mobile. All this without requiring any manual intervention thereby delighting customers!

  • Automated

    Customer Servicing

  • Instant response

    over SMS & Voice

  • Minimum

    adoption/learning efforts

  • Customized


  • Onboard New Customers

    Schedule an automated series of Email & SMS campaigns with varying frequency to welcome customers and guide them on do’s & don’ts and other relevant differentiating information. Several studies have highlighted high engagement rates for Welcome series.

    • Automated series of email & SMS/Voice campaigns
    • Detailed Mobile campaign reports (delivered, undelivered, call duration & others)
    • Detailed Email campaign reports (sent, opens, clicks & bounces)
  • Information-on-Demand

    Provide the desired information instantly by eliminating long waiting time for a customer service associate to respond to telephone call and emails

    • Store/Branch/ATM locator over SMS
    • Prompt & instant automated responses over SMS & Voice
    • Account Balance & other information over SMS & Missed Call
  • Click to Call/Connect

    Give customers the option to request a call back to get their queries answered thus eliminating the waiting time while calling on the customer service number

    • Enter contact number on web or SMS to a particular keyword
    • Receive a call-back soon

Provide us with your problem statement and get a result driven solution to achieve the desired objective
Contact Us now